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Citibot Interactive Text Alerts

Keep your residents informed and up to date on topics that matter most to them via text message.

Citibot Interactive Text Alerts screenshot 2

Citibot’s interactive Interactive Text Alerts help residents stay informed on important topics in real time through push text alerts and keeps the conversation going through interactive chat. Cities and counties can send alerts to residents via text message and Citibot provides a direct channel for them to reply back for help or to ask a question. Residents can opt in to all alerts, or just the topics they are most interested in. And since Citibot offers bilingual support, they can receive the alerts in English or Spanish.

Highlights

  • 2020 GovTech 100 Company

  • Integrates with your existing CRM (if you don't have one we'll even help set one up for you).

  • Analytics dashboard and monthly reports so you can track data in real-time to guide decision making.

  • Text messaging is a highly accessible and inclusive platform for your residents regardless of age, race, gender or socioeconomic status.

  • Our AI chatbot responds to your residents' questions instantaneously, saving your staff time so they can work on other important tasks.

Newsworthy

City of Williamsport launches new text alert service | News | northcentralpa.com

Williamsport -- The City of Williamsport has partnered with Citibot to offer a text messaging tool to residents called Text Williamsport.

City of Williamsport launches new text alert service | News | northcentralpa.com

COPING WITH COVID: Citibot > SC Biz News

COPING WITH COVID: Citibot > SC Biz News

COPING WITH COVID: Citibot > SC Biz News

Citibot Offers Municipalities Free Text Response Services – Holy City Sinner

Press Release Citibot today announced that it is offering free services to municipalities to support their coronavirus response efforts. Local governments can use Citibot’s Push Text Message (SMS) Notifications to send citizens interactive text messages with updates regarding COVID-19 free of charge for 60 days during the projected peak of the spread of COVID-19. “In […]

Citibot Offers Municipalities Free Text Response Services – Holy City Sinner

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Citibot

Founded in 2016

Citibot is the tool for citizens and their governments to use for communication and civic change.

On Govlaunch since December 13, 2018

More By Citibot

  • Citibot Text Chat
  • Citibot Web Chat

Product Details

Year Released

2019

Free Trial?

Yes

Pricing Available?

No

Languages

2

Follow us

Deployment

Delivery

Web

Mobile Responsive

Yes

Browser Support

Resources

Citibot Sell Sheet

Citibot Text Alerts_COVID Offer

Stories (1)

story cover image

Citizen Engagement Part 2: One-click engagement on the go

Williamsburg, VA and Arlington, TX share their use cases with Citibot - an AI driven chatbot that enables community engagement via text message or web chat.

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