Alicante, VC expands the reach of public services with new network of digital kiosks

Alicante, VC Digital Kiosk Network Public Services Reach

Complete

Municipal officials first trialed a kiosk at the Comprehensive Citizen Care Service office for five months. Visitors requested Municipal Register records from the kiosk without lengthy waits or applications. The kiosk offered services in Spanish, Valencian, and English with an accessible design for users with disabilities. Alicante approved the purchase of 15 kiosks for installation at community centers with potential expansion into ticketing and payment services.

Public Records Management Digital Services Kiosks Pilot / POC

Alicante, VC

Municipality in Valenciana

Spain

Newsworthy

El Ayuntamiento licita la compra de 15 ciberkioscos para acabar con la ‘brecha digital’ | Ayuntamiento de Alicante

El SAIC de la calle Cervantes estrenó en mayo el primer dispositivo que ha emitido 2.347 certificados en cinco meses

Project Succeeded

Residents printed 2,347 Municipal Register certificates during the kiosk pilot.

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