Bloomington, IN begins using blanket service contracts in Controller's Office

Controller's Office reduces complexity and tediousness

After the City receives an invoice, instead of drafting a brand new service contract and attaching the invoice to it, the employee pulls the blanket service contract from New World software, inserts the appropriate service contract number, scans it into the system, and sends it off to the Controller’s Office. Using the old way, employees would have spent up to an hour to process each invoice. The new method takes a maximum of ten minutes per invoice.

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