Derbyshire County Council, GB goes remote with Social Care Digital Innovation Programme

Derbyshire County Council, GB Social Care Digital Innovation

In Progress

Derbyshire County Council sought a solution that reduced client wait times without adding personnel, travel time, or expensive technology. Staff members received smartphones with Microsoft Teams to conduct virtual visits for home adaptations. Clients received guides that reduced technical barriers for photo and video assessments. The initiative uses the client's preferred communications medium including Zoom, WhatsApp, or Skype.

Digital Services Health & Human Services

Derbyshire County Council, GB

County council in England

United Kingdom

Products

Microsoft Teams

Bring together all of your team’s conversations, files, and tools in a single workspace with Microsoft Teams in Office 365.

Attachments

Using digital technology to enhance the Occupational Therapy assessment process

796.42KB

Newsworthy

Improving assessment for home adaptions using smartphones | Local Government Association

Derbyshire County Council explored the potential for smartphone technology to support rapid assessments for adaptions of client’s homes.

Project Succeeded

Derbyshire County Council estimates a savings of £144,600 during the initiative's first year.

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