Durham, NC launched the "(Re)Form Durham" initiative to simplify government forms

Durham, NC simplifying government forms

In Progress

Durham's innovation-team launched the "(Re)Form Durham" initiative to make government forms simpler, easier, and less confusing. Durham’s innovation-team is partnering with behavioral scientists to run interactive, form-redesign workshops.

Document Management Consulting /Training Productivity

Durham, NC

Municipality in North Carolina

United States

Links

Sign Permit Improvement - Google Drive

Durham Innovation Team

Durham’s i-team is part of the Office of Performance and Innovation, located in the Budget and Management Services Department. We work collaboratively with local government, residents, academia, community organizations and the private sector to understand the root causes of long-lasting problems, identify innovative ideas, and co-create and test solutions that deliver meaningful results.

Newsworthy

Durham Extreme Makeover: Government Forms Edition – Triangle J Council of Governments

As Triangle J Council of Governments counts down to the kick-off of the Innovation Sandbox Series on Recruitment and Retention of Law Enforcement in January 2019, we wanted to take an opportunity to highlight the innovation that is already happening in our member communities. First up... the City of Durham and Durham County. Check out…

Durham, N.C., Wants the Best Local Gov Forms in the Nation

A mix of human-centered design and behavioral science aims to make municipal forms easier to complete and process. (Re)Form Durham pairs city staff with researchers from Duke University’s Center for Advanced Hindsight.

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