Garland, TX improved government efficiency by automating manual processes with SharePoint

Garland, TX automating manual processes with SharePoint

Complete

The City of Garland automated and simplified many of its manual processes using Microsoft's SharePoint. Various city departments now use the SharePoint software to create workflows, manage time-off requests, track equipment purchases, submit budget requests, communicate from home offices, etc. The city benefits from over 300 workflows, built by citizen programmers and developers using SharePoint, without having to go through the IT department.

Document Management Workforce Management Communications Automation Productivity

Garland, TX

Municipality in Texas

United States

Products

sharepoint

Share and manage content, knowledge, and applications to empower teamwork, quickly find information,and collaborate across the organization.

Vendors

Microsoft

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create.

Newsworthy

Process Automation Finds Efficiencies in Garland, Texas

Ongoing efforts to automate manual processes are underway in the city with the end goal of making government more responsive, efficient and mobile. Citizen programmers and developers are helping this along.

Project Succeeded

Eliminating manual processes by creating automated workflows with SharePoint has reduced the city's processing time and virtually eliminated instances of misplaced documents that were moving from person to person.

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