Kelowna, BC evaluates chatbot capabilities using COVID-19 questions to Kelowna Citybot

Kelowna, BC Citybot Chatbot Capabilities COVID-19 Questions

In Progress

The Citybot answers keyword requests and questions related to the pandemic. Residents click the bot logo on the city's website and find a search bar along with frequently asked questions. Developers designed Citybot with conversational capabilities that point users to the right resources. This project will determine if the chatbot can be adapted for automated form completion, voice activation, and more complex questions.

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