London Borough of Lambeth, GB redesigned its website for mobile devices to improve online access
London Borough of Lambeth, GB website redesign
Complete
London Borough of Lambeth redesigned its website for mobile devices to improve online access to Council services for residents. The redesign process involved reviewing over 2,500 pages of content for accessibility, accuracy, and clarity. A panel of 500 residents were consulted and over 150 residents participated via interviews, surveys, and testing. The new design is easier to navigate due to short sentences and bullet points replacing text-heavy paragraphs.
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