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London Borough of Richmond upon Thames, GB helps vulnerable residents with Alcove Carephones

London Borough of Richmond upon Thames, GB Carephones

In Progress

Richmond's partnership with Alcove delivers tablets to residents receiving council care or support. The Carephone allows for telehealth check-ins with general practitioners, nurses, and specialists. Vulnerable residents also stay in touch with family members, friends, and neighbors via video chats. Borough officials pursued this telehealth option to decrease COVID-19 transmission, improve health outcomes, and increase points of contact for housebound residents.

Health & Human ServicesOutbreak

London Borough of Richmond upon Thames, GB

London borough in England

United Kingdom



Care technology helping the vulnerable during COVID-19 - London Borough of Richmond upon Thames

Vulnerable residents in Richmond upon Thames will be supported by a new, innovative, videophone system – helping them to access help from within their own home!

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