Los Angeles, CA developed the Chip (City Hall Internet Personality) chatbot to assist businesses
Los Angeles, CA developed CHIP for business assistence
The City's Business Assistance Virtual Network, which connects businesses to contracting opportunities with the city. Chip, available on the BAVN site, can answer over 700 related questions and cut emails needing to be dealt with by City staff by 50%
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Los Angeles, Microsoft Unveil Chip: New Chatbot Project Centered on Streamlining
Named Chip, for "City Hall Internet Personality," a new chatbot unveiled at a New York Smart Cities conference answers nearly 300 questions a week on the Los Angeles Business Assistance Virtual Network website.
Project Succeeded
Chip assists around 180 people per day.
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