By combining their 911 and 311 systems, the City increased their efficiency and functionality while reducing costs.
New Orleans, LA
New Orleans Uses Tech to Consolidate 911 and 311 Systems
By embracing a digital low-code application development platform, the city has been able to combine 911 and 311 in a way that offers public servants more efficiency and citizens more functionality.
OPCD Celebrates The Successful Launch of 3-1-1 After Merger Is Complete – Orleans Parish Communication District
Merger of New Orleans' 311 and 911 call systems takes effect
The merger between the two operations is expected to save the city funds.
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The city of New Orleans has consolidated their 911 and 311 systems.
Public officials, without technical skills, use the program to digitize their daily tasks.
The city government accomplished this task with a digital low-code application development platform improved with the help of Quick Base Inc.
Now the completely updated system automatically sends real-time alerts whenever the status of a citizen's request changes.
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