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El Paso, TX reunites pets with owners via interactive map

The city’s Animal Services Department partnered with IT to launch an interactive map that plots lost & found pets.

Citizen Services+3
EP

El Paso, TX

US flag

United States

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Detroit shifts the dial on digital inclusion

In our two-part series on digital inclusion, we talk to Detroit's first ever Director of Digital Inclusion, Joshua Edmonds, about the city's data-driven digital inclusion strategy and lessons learned.

Citizen Services+4
DM

Detroit, MI

US flag

United States

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Innovators of New Zealand: 10 Ways Cities are Driving Change

Local authorities in New Zealand are embracing new ways to modernise their services, streamline their efforts and improve citizens’ lives. Here are 10 stand-out innovation projects across the country.

Citizen Services+4
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How local governments can help bridge the digital divide

Bridging the digital divide seems daunting, but there are many ways for local governments to help. Anthea Foyer, Sector Development Officer, Interactive Digital Media Office at Toronto, ON, breaks down some ways local governments can be more involved in supplying hardware and access to the internet in underserved parts of their communities.

Citizen Services+4
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6 tips for launching a successful innovation project

Aurora, IL’s former Chief Innovation Officer, Adrienne Holloway, Ph.D. shares advice on gaining stakeholder buy-in and setting yourself up for success with your next innovation project.

Citizen Services+1
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GIS mapping is the cure to data overload

Now more than ever, local governments see the need to harness data. The smart ones are putting this data to use through mapping and visualization tools to better understand it and engage with residents.

Citizen Services+4
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Citizen Engagement Part 4: accessible & inclusive engagement

Lancaster, PA partners with CitizenLab to boost inclusivity in engagement on city projects and more.

Citizen Services+3
LP

Lancaster, PA

US flag

United States

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Citizen Engagement Part 2: One-click engagement on the go

Williamsburg, VA and Arlington, TX share their use cases with Citibot - an AI driven chatbot that enables community engagement via text message or web chat.

Citizen Services+4
WV

Williamsburg, VA

US flag

United States

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Citizen Engagement 101: A Guide for Local Governments

This guide has been provided by Govlaunch in partnership with Granicus and shares industry insights around effective strategies for citizen engagement, inspired by the Govlaunch community and with support from Granicus - an industry leader in full suite citizen engagement.

Citizen Services+4
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San José pledges to close their digital divide

Led by Chief Innovation Officer Jordan Sun, the City of San José  is making strides to close their digital divide not only through enabling access to the internet and device distribution, but through digital literacy training to ensure their community members are equipped to enter the digital world.

Citizen Services+5
SJ

San Jose, CA

US flag

United States

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Human centered design in digital transformation

The City of Unley’s Digital Transformation Lead, Alex Keay and Spatial and Business Intelligence Analyst, Stephen Yates talk about their “do more with less” approach to digital transformation and service delivery.

Citizen Services+4
TC

The City of Unley, SA

AU flag

Australia

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6 ways virtual reality is changing local government

From driving tourism to training first responders, augmented and virtual reality is revolutionizing how local governments engage with citizens and staff.

Citizen Services+5
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