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Ten local government chatbots that are making a difference

The list of local government chatbot names grows by the day, as municipalities and county governments keep finding new ways to utilize this cyber workforce to improve services and reduce costs.

Administration+4
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How to Become a Chief "Unplanner"

Anthea Foyer, Sector Development Officer, Interactive Digital Media Office at Toronto, ON, shares ideas for a local government role tasked with unravelling overly complicated processes, creating some disorder in areas that have become too rigid, and making room for less bureaucracy wherever possible.

Administration+3
TO

Toronto, ON

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Canada

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Want cross-functional innovation? Use Tiger Teams, plus more

Saad Bashir, Chief Technology Officer for the City of Seattle shares his thoughts on what’s holding local government innovation back and how to overcome it.

Administration+2
SW

Seattle, WA

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United States

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