Work Order Management
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Leicester City Council, GB Graduate City Programme pairs university students with paid internships
Leicester, De Montfort University, and the University of Leicester partnered on the initiative for second-year students. Project leaders found most of the 500 businesses contacted about the initiative never recruited local university students. Participating students worked paid internships lasting six weeks at small businesses in high-growth industries. The LGCP revealed job opportunities for young professionals and opened talent pipelines to growing enterprises.
Leicester City Council, GB
United Kingdom
Bloomington, IN updates resident feedback system uReport
ITS completely redesigned the uReport website to be visually driven by large icons and to adjust content on the screen depending on the kind of device being used. This process considered the majority of users and screen sizes and made adjustments to respond to how residents were interacting with the website. The new streamlined look made it easier for everyone to utilize one of the city’s vital response mechanisms regardless of their device.
Bloomington, IN
United States
Bloomington, IN unveils Device Magic at BFD to automate workflows
Device Magic reduces the likelihood that an action request will be missed, ignored, or otherwise unanswered by forwarding notifications straight to users’ devices. It also reduces the clutter of email account inboxes by providing a platform specifically for interdepartmental review processes. Device Magic displays document history, action item requests, document status, authorship, and more in a clear, succinct layout. Everything is prepared and readily available to Device Magic users.
Bloomington, IN
United States
Miami-Dade County, FL upgraded to the Infor EAM tool for maintenance on its fleet of buses
The county upgraded to the Infor EAM tool for managing repairs/maintenance on its fleet of buses. This project automates data collection for scheduling work orders, determining which equipment requires maintenance, evaluating costs, and determining effectiveness of the work.
Miami-Dade County, FL
United States
Miami-Dade County, FL created an off-duty events scheduling system
This project centralizes the location of all off-duty jobs, including approval and payment status, allowing for equal opportunities of off-duty work for local police officers. Customers can easily apply for a permit, request an off-duty job and pay for these services online.
Miami-Dade County, FL
United States
Tarrant County, TX identifies pothole reports with Waze and automates the work order request
This project identifies pothole reports from the Waze app, auto-generates a work order request, and contacts a maintenance field crew. This automation reduces the need for navigating the roads searching for situations needing repair, documenting, and re-dispatching maintenance.
Tarrant County, TX
United States
New Orleans, LA developed ParkWeb an innovative street light management software
The New Orleans Department of Public Works contracted Royal Engineering to develop, PackWeb, an innovative street light management software. This project transitioned the city to LED lighting and allowed for proactive maintenance through real-time tracking from an enhanced GPS.
New Orleans, LA
United States
San Diego, CA is working with Innovate Mobile to use real-time Analytics and AI to optimize services
The city is working with Innovate Mobile, a technological consulting company, to develop real-time analytics and artificial intelligence for services. This would reduce service requests and optimize cleanup schedules by predicting incidents, manpower needs and budgets required.
San Diego, CA
United States