Charleston, SC fosters culture of process improvement through BRIDGE Academy training
Charleston, SC BRIDGE Academy Culture Process Improvement
The city's Process Improvement Team and Raftelis developed a curriculum for the Building Resilient Innovative Data-driven Government Employees (BRIDGE) Academy. An initial cohort of 15 city employees learned how to apply data along with LEAN and Six Sigma techniques to their everyday work. After three cohorts, consultants were replaced by BRIDGE graduates as instructors. This program advances Charleston's efforts at rapid process improvement throughout city departments.
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2023 Other Achievement Award Entries | MASC
City of Aiken - Aiken Business Coalition Entrepreneurship Program After the City of Aiken named supporting local entrepreneurs as a goal in its 2021 Strategic Economic Development Action Plan, city officials along with area partners created the Aiken Business Coalition Entrepreneurship Program. Offering business training and as well as access to funding for those who complete the program, the initiative ensures diversity with an emphasis on participation of minority and women-owned businesses.
The BRIDGE to improved government services in Charleston - Raftelis
When John Tecklenburg was elected Mayor of Charleston, South Carolina in 2016, he set an ambitious goal for city government—to create a culture of innovation that empowers employees to make impactful improvements to municipal services. To meet this goal, the mayor and city staff developed and executed a dynamic innovation and process improvement program that focused on systematically building expertise and capacity within city government while partnering with management consultants at Raftelis to tackle large-scale organizational initiatives.
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