Cotswold District Council, GB conducts Council Calling campaign to better serve vulnerable residents

Cotswold District Council, GB Council Calling Campaign

Complete

Council staffers and elected officials contacted 3,850 residents classified as clinically extremely vulnerable. This classification is applied to any resident with significant risks during COVID-19 that require long stays at home. Phone, email, and text contacts were used with in-person contacts used as a last resort. Each conversation included a survey of current needs from grocery deliveries to mental health consultations.

Outbreak / COVID Health & Human Services Citizen Engagement

Cotswold District Council, GB

Non-metropolitan district in England

United Kingdom

Newsworthy

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‘Council Calling’ campaign successfully makes contact with thousands of ‘clinically extremely vulnerable’ residents

Cotswold District Council has successfully completed the task of checking-in with thousands of vulnerable residents, to see how they are coping during the lockdown.

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‘Council calling’ as thousands of vulnerable people about to be assessed for lockdown support

Cotswold District Council are this week starting the process of contacting people deemed to be ‘clinically extremely vulnerable’ (CEV) across the district to make sure their basic needs are being met during lockdown.

Project Succeeded

Cotswold District Council made contact with each at-risk residents over a two-week campaign.

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