Dorset Council, GB improves home care service efficiency with an interactive GIS mapping pilot
Dorset Council, GB GIS Mapping Home Care Service Pilot
Council officials and the Dorset Care Association collaborated on GIS maps of home care services by postal code. The pilot resulted in visualizations of home care requirements, met demand by provider, and met demand by those without council contracts. Dorset Council used the resulting data to clear waitlists and reduce wait times through better partnerships with providers. The positive impacts in the pilot zone will lead to the method's use across the council in 2024.
Newsworthy
Dorset Council applies GIS to optimising home care | UKAuthority
Home Care Optimisation pilot reduces home care waiting lists across Dorset - Dorset Council news
Residents across Dorset receiving support in their homes have been given a helping hand thanks to an innovative project, which has successfully reduced the waiting times for care packages. Working with the Dorset Care Association, Home Care Forum and providers, Dorset Council has reduced the waiting time to just 4.5 days compared to 28 days… Read more Home Care Optimisation pilot reduces home care waiting lists across Dorset
Project Succeeded
Average home care wait times were cut from 28 days to 4.5 days during the pilot. Council officials reported an estimated £150,000 annual savings due to optimized services.
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