Greater Sudbury, ON
City in Ontario
Canada
Greater Sudbury, ON encourages economic growth with plans for Downtown Business Incubator
The Downtown Business Incubator will open in 2022 with an initial cohort of 12 high-growth startups. In-house mentoring and affordable office space help early-stage companies increase the city's economic competitiveness. City officials and project partners like FedNor anticipate up to 60 jobs created by the incubator over its first three years. This initiative fulfills enterpreneurship and sustainable job growth goals set in Greater Sudbury's 2019-2027 Strategic Plan.
Greater Sudbury, ON
Canada
Greater Sudbury, ON extends COVID-19 vaccinations to homebound residents with new pilot
The city's public health team works with service providers to identify residents born before 1941 and those receiving full-time home care. Qualifying residents are eligible for COVID-19 vaccinations from paramedics. The results of this pilot will inform expanded at-home vaccinations to residents at high risk of contracting the virus. Greater Sudbury took advantage of new storage guidelines and additional supplies to expand reach beyond community clinics.
Greater Sudbury, ON
Canada
Greater Sudbury, ON leads virtual health services pilot for improved outcomes in low-income housing
The city will work with local health providers to serve two low-income apartment buildings. Resident surveys identify current digital assets and service needs. Greater Sudbury will use this feedback to create a virtual health hub. Each participant receives a tablet with mobile data to access the hub. A digital training program will teach residents how to best access health services. Follow-up visits by the Community Paramedicine Program ensure that health and wellbeing needs are met.
Greater Sudbury, ON
Canada
Greater Sudbury, ON expands access to customer service staff with 311 Live Web Chat
The live chat is an alternative to the 311 phone line Monday through Friday. Chat users make requests in areas ranging from road repairs to pet registration. 311 Live Web Chat serves as a complaint form for COVID-19 violations by households and businesses. Customer service staff also enable text or email notifications about city services in chat. Greater Sudbury introduced the chat as part of a customer service upgrade toward self-service options.
Greater Sudbury, ON
Canada
Greater Sudbury, ON invests in citywide streetlight conversion to reach long-term emissions goal
The city invested in multiple types of LED light options to replace 11,000 fixtures. High-traffic roads received brighter lights that create clearer views for motorists and pedestrians. A softer yellow hue was adopted in neighborhoods to balance safety with resident concerns about brightness. Greater Sudbury will save $1 million CAD per year in energy costs. LED fixtures also advance the city's goal of net-zero emissions by 2050.
Greater Sudbury, ON
Canada
Greater Sudbury, ON redesigns its website with four benchmarks of accessibility in mind
City staffers used the terms perceivable, operable, robust, and understandable as guidelines. Users more easily perceive online content by adjusting fonts and accessing text versions of images. The website is now friendly to color-blind users and keyboard-only navigation. Greater Sudbury built the new website to work with screen readers while anticipating future accessibility devices. Distinct section headers and acronym tags improve reader comprehension.
Greater Sudbury, ON
Canada
Greater Sudbury, ON develops COVID-19 portal serving five categories of resident needs
The portal aligned COVID-19 services along the pillars of community vibrancy, economic support, senior support, social support, and youth support. Each category box was linked to related government funding sources and volunteer opportunities. Greater Sudbury also added category pages on its Over To You engagement portal. Residents discovered regional news and asked questions about each service pillar through the Over To You page.
Greater Sudbury, ON
Canada