Greater Sudbury, ON expands access to customer service staff with 311 Live Web Chat

Greater Sudbury, ON 311 Live Web Chat Customer Service

The live chat is an alternative to the 311 phone line Monday through Friday. Chat users make requests in areas ranging from road repairs to pet registration. 311 Live Web Chat serves as a complaint form for COVID-19 violations by households and businesses. Customer service staff also enable text or email notifications about city services in chat. Greater Sudbury introduced the chat as part of a customer service upgrade toward self-service options.

GS

Greater Sudbury, ON

City in Ontario

Canada