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Howard County, MD developed CAREAP platform to connect residents with resources

Howard County, MD developed CAREAP platform to connect

Complete

Howard County Health Department developed this web-based platform which contains a comprehensive, searchable directory of resources and an online referral system. This tool connects residents with necessary resources by improving existing services and identifying resource gaps.

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Howard County, MD

County in Maryland

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United States

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Project Succeeded

Over 800 validated resources have been incorporated into the CAREAPP directory. 29 community organizations and 850 providers have been trained to use the platform. CAREAPP has improved effectiveness of coordination with over 13,000 searches and 1,500 online referrals. CAREAPP decreases staff time searching for resources from 120 minutes to only 5 minutes with an 80% user satisfaction rate.

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