Monterey County, CA

County in California

United States

415.1k population • $825.3m budget

Websiteco.monterey.ca.us

Monterey County, CA is implementing new CueHit service to gather survey feedback on 911 dispatchers

Monterey County is implementing a new service, CueHit, which allows residents to provide feedback on how their 911 calls were handled by dispatchers. The service offers random 911 callers the opportunity to respond to survey questions via text for non-emergency and administrative calls. The text message will include a few questions aimed at residents and agencies who talk to dispatchers and call takers. The county will then use the feedback gathered from surveys to improve 911 services.

Surveys+4

Monterey County, CA

United States

Verified Projects

Salinas, CA Community Alliance for Safety and Peace leveraged resources to reduce youth violence

The City of Salinas and Montgomery County created the Community Alliance for Safety and Peace (CASP) Strategic Work Plan committee to leverage resources to reduce youth violence. CASP collaborated with the Monterey County Public Health Department to launch a program which actively tracks 24 major data points to inform youth/gang violence prevention, intervention, and enforcement strategies.

Data+5

Salinas, CA

United States

Monterey County, CA

United States