Nottingham City Council, GB keeps up with resident requests by using Civica Cx Regulatory Services

Nottingham City Council, GB Civica Cx Regulatory Services

Complete

City officials saw an increase in regulatory service requests due to businesses moving online and growing housing needs. A five-year contract with Civica places these services in the cloud for easier management by 400 employees. Staff members can view every interaction with council departments from their mobile devices or computers. Automated processes and a new customer interface swap time spent on data entry for more complex tasks.

Permitting & Licensing Automation Cloud Computing Digital Services

Nottingham City Council, GB

Unitary authority in England

United Kingdom

Vendors

Civica

Civica are a global IT-based services partner in digital solutions, software applications, outsourcing and managed services,

Newsworthy

Nottingham City Council to use cloud platform for regulatory services | UKAuthority

Nottingham City Council renews regulatory cloud platform | Civica

Nottingham City Council (NCC) will bring in a new cloud platform to meet all its regulatory service needs, thanks to a renewed partnership with Civica.

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