PF

Porvoo, FI

Municipality in Finland

FI flag

Finland

50.4k population
Websiteporvoo.fi
Projects
3
Products
1

Porvoo, FI launched a remote visit program for its home care service using videophones

The City of Porvoo launched a remote visit program for its home care service. The program involves using videophones to conduct remote home care visits which complement existing home care operations. Customers receive a loan for the videophone along with any necessary training to operate the device. Remote visits are primarily used to remind patients to take their medications, eat meals, measure their blood sugar, etc. The videophone will also allow customers to communicate with relatives.

Citizen Services+5
PF

Porvoo, FI

FI flag

Finland

Porvoo, FI is preparing a bicycle traffic promotion program and mapping bike lane problem areas

The City of Porvoo is preparing a bicycle traffic promotion program. The goal of the program is to raise awareness of the benefits cycling as a key part of urban transportation. The program will also address the logistics of local cycling arrangements including maintenance, parking, traffic, etc. The city is asking residents to complete surveys on the current conditions of bicycle traffic such as mapping problem areas and shortcomings for bike lanes.

Mapping+3
PF

Porvoo, FI

FI flag

Finland

Porvoo, FI integrated the Kunta-Kai AI virtual customer advisor into the city's website

The City of Porvoo partnered with Accenture and Boost.ai to integrate the Kunta-Kati virtual customer advisor into the city's website. Kunta-Kati uses artificial intelligence to provide website visitors with advanced customer support and to support the website's search function. Kunta-Kai handles frequently asked questions and connects visitors with the appropriate city department. The city is considering adding voice and speech recognition to Kunta-Kai's software for improved functionality.

Customer Relationship Management (CRM)+5
PF

Porvoo, FI

FI flag

Finland

Verified Projects

Heinola, FI collaborates with Lahti and Porvoo on case management automation pilot

The three councils received a digitization grant from the Finnish Ministry of Finance for the pilot. Each council implemented Innofactor's Dynasty 10 software throughout its case management processes. This software can be used to automate basic tasks that free staff time for more complex projects. Dynasty 10 required minimal upload time with a mobile app and user-friendly interface. The pilot runs from January 2021 through October 2022.

Case Management+3
HF

Heinola, FI

FI flag

Finland

PF

Porvoo, FI

FI flag

Finland

+1
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