Sammamish, WA introduces new app to improve city response to non-emergency requests
Each My Sammamish App request starts with the user pinning the exact location in need of service. City residents add categories ranging from flooding to new traffic signs with their requests. An app user sees similar requests for the same location to avoid duplication. City staffers update each request with a color-coded progress indicator. Sammamish worked with SeeClickFix to add departmental contacts, calendars, and emergency notifications to the finished product.
Mobile App+3
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