San Bernardino County, CA launched the Emergency Communication Nurse System to help 911 dispatchers

San Bernardino County, CA Emergency Communication Nurses

In Progress

San Bernardino County launched the state of California's first Emergency Communication Nurse System (ECNS) to release pressure on the 911 program and free up first responders to handle emergencies. Registered nurses at local fire departments handle 911 calls for non-emergency health concerns, connect callers with local health care services, and provide consultations.

Communications Healthcare Health & Human Services Emergency Services

San Bernardino County, CA

County in California

United States

Links

Emergency Communications Nurse System - SBCTA

Not every 9-1-1 call needs a lights and sirens response. San Bernardino County has launched the Emergency Communications Nurse System (ECNS) where dispatch operators work alongside trained Registered Nurses stationed in the County’s 9-1-1 Call Center network to quickly assess the level of response required for medical calls. The goal of the program is to […]

Newsworthy

Nurses take pressure off of San Bernardino County’s 911 system – San Bernardino Sun

The program is apparently the first of its kind in California.

Emergency Communications Nurse System | City of Rancho Cucamonga

Not every 9-1-1 call needs a lights and sirens response. San Bernardino County has launched the Emergency Communications Nurse System (ECNS) where dispatch operators work alongside trained registered nurses stationed in the County’s 9-1-1 call center network to quickly assess the level of response required for medical calls received.

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