South Dublin County Council, IE trains customer care teams to assist residents with JAM Cards
South Dublin County Council, IE JAM Card Train Customer Team
Complete
JAM Card uses physical cards and an app to provide non-verbal communication methods for those with communication challenges. County offices and libraries now offer JAM Cards for improved service. Customer Care staffers indicate they are trained to use JAM Card by wearing buttons. The county became the first local government in Ireland to be fully trained in JAM Card use.
Links
More from South Dublin County Council
Related Projects
🚫 To join the discussion, sign up. It's free!