St. Catharines, ON incorporates language translation into phone and in-person services

St. Catharines, ON Language Translation Service

The city worked with LanguageLine Solutions to add on-demand language translation for customer-facing departments. Staff members can request translation in any of 240 languages in as little as 30 seconds during phone calls. City Hall and the Aquatics Centre each have a tablet equipped with translation software for improved customer experiences.

SC

St. Catharines, ON

City in Ontario

Canada