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Telford & Wrekin Council, GB

Unitary Authority in England

GB flag

United Kingdom

177.8k population
Websitetelford.gov.uk
Projects
7
Products
2

Telford & Wrekin Council, GB Social Value Swap Shop integrates social value into procurement

The council's Social Value Policy seeks economic, environmental, and social value from every contract. Bidding companies use the Swap Shop platform to identify local organizations providing services within these categories. The Offers section for each category lists community groups with skills training, community events, and grants programs. Council contractors can also demonstrate social value with job placement and employee volunteer opportunities in the Asks section.

Procurement+2
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Telford & Wrekin Council, GB

GB flag

United Kingdom

Telford & Wrekin Council, GB conducts trial of CCTV cameras in licensed taxis

The council seeks 20 taxi drivers for voluntary participation in the pilot. Cabin cameras record driver and passenger behavior footage only accessible if either party files police complaints. Signage on vehicle interiors and exteriors warns passengers about the cameras. The pilot protects privacy rights by maintaining high standards for data security and only using audio in case of emergencies. Local officials hope drivers and passengers experience safer rides with the new technology.

Public Safety+2
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Telford & Wrekin Council, GB

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United Kingdom

Telford & Wrekin Council, GB adds kinetic pavement between Telford's town centre and train station

Pavegen installed tiles made from stainless steel and rubber under a six-meter stretch of pavement. The tiles connect to a generator that converts each step into a maximum of 5 joules of energy. Every footstep produces zero-emission electricity for two free mobile device chargers. A digital display along the Silver Swallow footbridge shows the amount of energy produced by the pavement. This project provides a convenient and sustainable charging solution for Telford commuters.

Facilities & Infrastructure+2
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Telford & Wrekin Council, GB

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United Kingdom

Telford & Wrekin Council, GB and UK Ministry of Defence partner on Active SMiles employee incentive

An October 2022 pilot involved 20 employees at an MoD facility in Donnington. Participants were asked to replace driving commutes with walking or cycling commutes at least 10 times during the program. Active SMiles rewarded employees who met or exceeded this goal with £50 grocery vouchers, thus combining inflation relief and active travel efforts. Council officials are seeking funds to expand the pilot to other employers in 2023.

Transportation+2
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Telford & Wrekin Council, GB

GB flag

United Kingdom

Telford & Wrekin Council, GB installs the first off-grid bus station in the United Kingdom

Council officials collaborated with Etesian Green and Journeo on the self-sufficient station in Wellington. Each shelter is built from recycled plastics and a green roof system. Nearby solar panels and micro wind turbines cover 100% of the station's energy needs. A projected 820 kilowatt-hours per year in green energy will power CCTV cameras, digital signage, and lights. Telford & Wrekin Council plans additional off-grid stations by 2024 as part of its 2030 net-zero effort.

Facilities & Infrastructure+2
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Telford & Wrekin Council, GB

GB flag

United Kingdom

Telford & Wrekin Council, GB Cool Shropshire and Telford platform encourages sustainable businesses

Businesses interested in reduced carbon footprints complete a two-step registration for the Kanopi-powered platform. Cool Shropshire and Telford users calculate their current emissions, water usage, and other metrics. The platform tracks progress toward a company's sustainability goals through regular inputs. Telford & Wrekin Council offers free accounts to the first 500 businesses with a target of 1,000 participants in its first year.

Environmental Services+3
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Telford & Wrekin Council, GB

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United Kingdom

Telford & Wrekin Council, GB supports future connectivity with full-fiber network partnership

A 10-year partnership with Virgin Media O2 Business begins with ultra-fast connectivity for 200 council buildings. The full-fiber infrastructure provides reliable, high-speed Internet for up to 12,000 businesses and homes. Virgin Media O2 Business offers donated services to social enterprises and community groups addressing digital exclusion. This partnership also plans a digital learning fund and grants for community-led projects.

Digital Services+4
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Telford & Wrekin Council, GB

GB flag

United Kingdom

Verified Projects

Telford and Wrekin Council add three new services, thanks to TOM, their AI Assistant

'Ask TOM' has increased by 39% over the last 12 months, meaning more users shift towards self-service. Improvements to the live chat channel (over 60% drop in chats with agents and in waiting times) mean the AI is successfully deflecting contact. With pressure taken off staff, long-term sickness has fallen 74% and short-term sickness by 16%. With released capacity, Telford and Wrekin have been able to add 3 new services with no additional headcount: homelessness, registration, libraries.

Citizen Services+5
IA
ICS AI Ltd
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Telford & Wrekin Council, GB

GB flag

United Kingdom

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