Värmdö, SE simplifies municipal tasks with the Alex/Alexandra process automation bot
Alex/Alexandra accepts and processes requests for service submitted through the city's website. This tool was initially used for waste management requests including missed collections and sewage service. Municipal officials will train the bot to handle additional processes as part of its Smartare Värmdö initiative. Värmdö anticipates an annual savings of 1,400 personnel hours that can be used for escalated cases and new initiatives.
Värmdö, SE
Sweden
Värmdö, SE trains municipal employees on streamlined processes with Academy for a Smarter Värmdö
Municipal officials created the Academy to address long-term changes like an aging population and decreased revenues. An initial cohort of 20 managers and team leaders learn how to guide projects based on the Vårt Smartare Värmdö - Our Smarter Värmdö - plan. Trainees are taught how to foster innovation and identify areas where existing processes no longer serve public needs. Participants will maximize the Academy's impact by teaching these lessons to their staff.
Värmdö, SE
Sweden