WV

Williamsburg, VA

Municipality in Virginia

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United States

14.1k population • $47.5m budget
Websitewilliamsburgva.gov
Projects
3
Products
1
Stories
3

Williamsburg, VA partners with Verizon on free broadband pilot in Highland Park neighborhood

The city selected Highland Park due to its size and proximity to Verizon's wireless network equipment. Participants receive routers from local contractors to access no-cost broadband in their homes. The six-month pilot evaluates benefits and challenges for a citywide broadband network using existing infrastructure rather than new fiber. Williamsburg also pursued this connectivity trial to help residents stay connected during COVID-19.

Pilot / POC+1
WV

Williamsburg, VA

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United States

Williamsburg, VA leveraged Citibot's artificial intelligence platform to reduce staff workload

The City of Williamsburg worked with Citibot to implement an integrated text-based system for citizen engagement in order to reduce staff workload. Residents can use Citibot to search for city information, ask questions, and report issues with city services. The City leveraged Citibot's artificial intelligence platform to provide multi-faceted customer service, practical information, and real-time answers to resident questions.

Citizen Services+5
WV

Williamsburg, VA

US flag

United States

Williamsburg, VA developed a 6-month Citibot pilot to simplify resident service requests

The City of Williamsburg, VA deployed a six-month Citibot pilot in February 2018 to simplify service requests for residents. Citibot allows participants to text their information or service requests at minimal cost to cities.

Citizen Services+5
WV

Williamsburg, VA

US flag

United States

Verified Projects

Williamsburg, VA implemented a mySidewalk City Performance dashboard to track progress with KPIs

The City of Williamsburg implemented a mySidewalk City Performance dashboard in order to communicate progress on specific goals, initiatives, and outcomes to the public. The dashboard tracks and displays each of the city's key performance indicators in one centralized location. These metrics help city officials and the public understand how effectively the City is progressing toward stated goals such as community engagement, economic vitality, public safety, environmental sustainability, etc.

Transparency+4
m
mySidewalk
WV

Williamsburg, VA

US flag

United States

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