Williamsburg, VA

Municipality in Virginia

United States

14.1k population • $47.5m budget

Websitewilliamsburgva.gov

Published • 1 year ago

Ten local government chatbots that are making a difference

The list of local government chatbot names grows by the day, as municipalities and county governments keep finding new ways to utilize this cyber workforce to improve services and reduce costs.

Published • 3 years ago

Citizen Engagement Part 2: One-click engagement on the go

Williamsburg, VA and Arlington, TX share their use cases with Citibot - an AI driven chatbot that enables community engagement via text message or web chat.

Williamsburg, VA

Published • 3 years ago

Williamsburg, VA tries Citibot to improve service requests

The City of Williamsburg, VA deployed a six-month Citibot pilot in February 2018 to simplify service requests for residents.

Williamsburg, VA

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