Bakersfield, CA launches AI-powered customer service bot

The City of Bakersfield has introduced an AI-powered customer service chatbot named Archie designed to assist residents with city-related questions and services. This chatbot is available 24/7 and can provide information on various city services, including trash pickup schedules, park reservations, and more. The city aims to enhance customer service accessibility and efficiency with this new tool.

BC

Bakersfield, CA

Municipality in California

United States

Governments Involved

BC

Bakersfield, CA

United States