Baltimore, MD works with community partners on mental health emergency response pilot
Baltimore, MD Mental Health Emergency Response Pilot
In Progress
City dispatchers divert calls in two categories - suicidal and alert and non-suicidal and alert - to the Here2Help phone line. The service run by Baltimore Crisis Response, Inc. replaces referrals by police officers with expert phone assistance. Data consultants and the Baltimore Fire Department will evaluate daily calls for quality purposes during the pilot. The 911 Diversion Pilot provides improved mental health services for approximately 1,000 calls per year.
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