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Basildon Borough Council, GB adopts GetVolunteering app for COVID-19 befriending service

Basildon Borough Council, GB GetVolunteering App COVID-19


Borough officials worked with Novoville to customize the company's app for the Our Community Befriending Service. Socially isolated residents are automatically connected to volunteers based on requester location, needs, and interests. GetVolunteering logs befriending team activities including social calls, grocery deliveries, and food bank service. The app allows volunteers to alert the borough to residents with worsening health conditions for service referrals.

Health & Human ServicesMobile AppVolunteerismOutbreak / COVID

Basildon Borough Council, GB

Non-metropolitan district in England

United Kingdom




GetVolunteering enables you to triage volunteers into clinical and non-clinical roles to support the fight against COVID-19.


COVID-19 - Befriending support for borough residents who are feeling isolated or lonely - Basildon

Project Succeeded

The Our Community Befriending Service handled 18,000 calls through the app during its first year in operation.

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