Billings, MT is using a new priority medical dispatch program to improve emergency response times

Billings, MT priority medical dispatch program

In Progress

The Billings City-County 9-1-1 Center has started using a new priority medical dispatch computer program to improve emergency response services. Priority dispatch determines which medical emergencies call require a basic or advanced life support response based on a series of standard questions. The new system helps the City-County Dispatch crew reduce wait times and emergency response backlogs by sending specific resources instead of sending a fire truck and ambulance to every medical call.

Computer-Aided Dispatch (CAD)Communications Emergency Services

Billings, MT

Municipality in Montana

United States

Links

Slideshow Right Arrow

City/County Communication Center

Newsworthy

Billings emergency dispatch moves to better match medical calls to best response

“Where a fire truck and an ambulance used to show up, it may just be an ambulance now, but that also leaves that fire truck for its intended purpose of fires rescues hazardous materials.”

New priority dispatch system in Billings | News | kulr8.com

BILLINGS, Mont. - A new priority dispatch system started this week in Billings.

More from Billings

Billings, MT Fire Department uses Diamond B Technology to monitor chemical plumes

Billings, MT is using a new priority medical dispatch program to improve emergency response times

Billings, MT priority medical dispatch program

More from Billings

Related Projects