Bloomington, IN improve internal communications during the Pandemic

The Mayor sends out weekly video messages to employees

To communicate reliable information and prevent confusion and misinformation, in addition to a COVID-19 resource page, the Mayor began sending out video messages to employees about the current state of affairs. The video messages to employees focused on general virus trends, called on employees to model behaviors for residents, provided updates on City Council actions taken in reaction to the virus, and thanked employees for their continued efforts to take care of the community.

BI

Bloomington, IN

Municipality in Indiana

United States

Governments Involved

BI

Bloomington, IN

United States