Harris County, TX built a next generation 911 call center
Harris County, TX powerful 911 call center
The new 911 call center draws on location data from 911 calls to more effectively distribute emergency service personnel and call volumes. Operators can stay on the job during natural disasters thanks to three reserve generators and two redundant power supplies.
Newsworthy
Harris County Unveils New 911 Call Center Designed To Weather Natural Disasters – Houston Public Media
The new facility can withstand a category 4 hurricane, and next-generation 911 technology allows operators to efficiently deal with high call volumes.
Harris County gets new hurricane-resistant 911 call center - HoustonChronicle.com
To ensure operations run smoothly during future natural disasters, 911 call takers are set to move to a new 42,000-square-foot facility designed to withstand a category 4 hurricane.
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