Honolulu, HI is deploying Crisis Outreach Response Engagement teams for non-medical 911 emergencies

Honolulu, HI non-medical 911 emergencies responses

In Progress

The Honolulu Emergency Medical Services (EMS) Department is deploying Crisis Outreach Response Engagement teams to handle 911 calls that do not warrant a trip to the emergency department. In these scenarios, low acuity patients who do not need advanced life support ambulances are transported to alternative emergency care sites. These alternatives were added in response to higher volumes of 911 calls in order to improve EMS response times during medical emergencies.

Communications Health & Human Services Emergency Services

Honolulu, HI

Municipality in Hawaii

United States

Newsworthy

Calls to 911 for medical help grow while on-time responses are on the decline due to the current heavy demand. Big changes are underway in how callers are serviced. Always Investigating looked into what patients can expect and what their rights are.

News Releases from Department of Health | Hawai‘i Department of Health, City & County of Honolulu Emergency Services Department announce a new emergency medical care treatment site option for O‘ahu emergency patients

HONOLULU – The Hawai‘i Department of Health (DOH) and the City and County of Honolulu Emergency Services Department (HESD) in partnership with Hawai‘i Pacific Health are announcing the start of a new program to provide alternate emergency care treatment site options for O’ahu residents and visitors in Kapolei. Beginning this week, Kapolei patients have the […]

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