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Manchester City Council, GB follows missed calls on COVID-19 tests with volunteer messenger visits

Manchester City Council, GB Missed COVID-19 Test Messenger

In Progress

Manchester partnered with local nonprofit 4CT to reach residents who tested positive for COVID-19 but did not return initial calls. Messengers delivered letters with follow-up instructions and public health contacts. Volunteers returned to speak directly with residents if they were not immediately available. This service recommends local food, medical, and social services to isolated residents.

Health & Human ServicesVolunteerismPilot / POCOutbreak / COVID
MC

Manchester City Council, GB

Metropolitan council in England

United Kingdom

Newsworthy

Ed

Express delivery: Former postie gets Covid results to people who didn’t know they had virus  | Manchester City Council

Express delivery: Former postie gets Covid results to people who didn’t know they had virus  - A postman has been helping deliver news on Covid.

Project Succeeded

City officials reported visits to 300 homes over a 10-week period.

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Manchester City Council, GB opened a COVID-19 call center to organize resident support initiatives

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