San Francisco, CA built a centralized, secure, and highly available portal for critical applications
San Francisco, CA secure portal for critical applications
The City of San Francisco's Department of Technology created a centralized, secure, and highly available sign-on portal for employees, retirees, suppliers, and residents to access critical applications in a single dashboard. By moving identity services to the cloud using Oracle Identity and Access Management, the department was able to improve their system integration across agencies and provide a robust tool for reporting and scaling insights.
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Project Succeeded
The cloud integration has reduce the city's IT infrastructure, support, and maintenance costs by improving performance and having Oracle manage all back-end infrastructure. The average processing time to meet data requests was shortened from weeks to hours and in some cases just a few seconds. The city now has more than 60 dashboards with sub-reports & sub-dashboards for faster user access.
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