All Projects

Surf Coast, VIC aligns service requests across council departments with Lodge a Request form

Surf Coast, VIC Lodge a Request Service Form

Complete

Surf Coast previously required different forms for 99 services that slowed processing times. Lodge a Request consolidates print, email, and phone processes for 12 service categories into a single online form. The form includes an upload option for images and an opt-in toggle for tracking notifications from council staffers. Lodge a Request is the outcome of an updated customer request management system that improves collaboration across departments.

SC

Surf Coast, VIC

Shire in Victoria

AU flag

Australia

Links

Lodge a Request

Related Projects

Bridgeport, CT tests video-based citizen engagement system
Kitchener, ON Growing Together engagement campaign shapes the future of Major Transit Station Areas

🚫 To join the discussion, sign up. It's free!

  • About
  • Advertise
  • Help
  • Blog
  • Terms of Service
  • Privacy
  • Cookie Policy
  • Contact

© 2024 Govlaunch Inc.