Human centered design in digital transformation
The City of Unley’s Digital Transformation Lead, Alex Keay and Spatial and Business Intelligence Analyst, Stephen Yates talk about their “do more with less” approach to digital transformation and service delivery.
The City of Unley, SA
Australia
Montgomery County encourages copying as a creative act
Michael Baskin, Chief Innovation Officer for Montgomery County, shares how they’re working to create a more “human government” by taking some best practices from others and making them their own.
Montgomery County, MD
United States
Want cross-functional innovation? Use Tiger Teams, plus more
Saad Bashir, Chief Technology Officer for the City of Seattle shares his thoughts on what’s holding local government innovation back and how to overcome it.
Seattle, WA
United States
6 Tips for creating a culture of innovation in your city
In order for real, sustained change to happen in local government, there needs to be a deeply rooted culture of innovation throughout the agency. We dive into 6 pieces of advice from London Ontario's Director of Information Technology, Mat Daley.
Durban, SA emphasises harm reduction to address addiction
The city leveraged strong partnerships to provide services to its homeless population during the pandemic. The result was the country’s largest and most successful drug withdrawal treatment programme.
eThekwini, KZN
South Africa
Corona, CA goes virtual to re-envision how government works
The city pioneered a cloud-based VDI system that allows for secure, remote operations and introduces the possibility of a flexible, on-demand local government workforce.
Corona, CA
United States
Fingal County, IE, uses app to foster and reward engagement
The Council is seeking to make the local-decision making process more inclusive via a mobile app that offers incentives for answering consultations.
Fingal County Council, IE
Ireland
Clark County, NV puts a hybrid spin on local government
The county’s human-centered approach promotes modernized services and workplace policies, while also retaining person-to-person connection.
Clark County, NV
United States
Darwin takes a holistic approach to smart city technology
The Northern Territory capital has rolled out Australia’s largest smart city project, targeting public safety, environmental factors, and quality of life enhancements.
Darwin, NT
Australia
9 Trends in Trash: Smart Tech, Public Shaming & More
Local communities are employing innovative techniques, from high-tech trash bins to low-tech stickers and peer pressure, to clean up their waste management systems.
London, ON takes technology beyond its city limits
From information security and AI to big-picture thinking around leadership, the city pairs technology with a thoughtful management approach to drive results beyond its borders.
London, ON
Canada
Mississauga, ON modernizes procurement
Rather than use a pricey out-of-the-box solution, the city adopted a “Made in Mississauga” approach to digitize processes and lay the groundwork for more innovation.
Mississauga, ON
Canada