Ten local government chatbots that are making a difference
The list of local government chatbot names grows by the day, as municipalities and county governments keep finding new ways to utilize this cyber workforce to improve services and reduce costs.
Podcast Ep. 71: Siddy Holloway, London Transport Museum
In this episode, Olivia is joined by Siddy Holloway who is Hidden London Engagement Manager for London Transport Museum and presenter of Secrets of the London Underground. She details how London is sharing its public transit stories and highlighting the topic of mobility.
Detroit shifts the dial on digital inclusion
In our two-part series on digital inclusion, we talk to Detroit's first ever Director of Digital Inclusion, Joshua Edmonds, about the city's data-driven digital inclusion strategy and lessons learned.
Cabarrus County, NC reinvents internal forms using chatbots
The county’s IT department is promoting a human-centered approach to workflows and internal requests. The result is an easy-to-use administrative process that frees up county workers to spend more time serving citizens.
Cabarrus County, NC
Belfast plants 1 million trees with community help
The Northern Ireland capital is undertaking an ambitious carbon-reduction initiative by putting citizens at the heart of the project.
Belfast City Council, GB
Data Insights Part 3: Unlocking your data to fight blight
Albany, NY works across departments to fight blight with data partner Tolemi
Data Insights Part 2: End-to-end data management in Tucson
Tucson, AZ leverages Qlik to help with end-to-end data management from analytics to community-facing visualizations
Innovators of New Zealand: 10 Ways Cities are Driving Change
Local authorities in New Zealand are embracing new ways to modernise their services, streamline their efforts and improve citizens’ lives. Here are 10 stand-out innovation projects across the country.
DC finds partner to engage in more playful engagement
Josh Silver, from the DC Office of Planning and Dr. Benjamin Stokes Founder of the Playful City Lab at American University talk about their collaborative work to bring more playfulness into community engagement and share some examples of their work in action.
U.S. Census: A tool for citizen engagement
Innovators Stephanie Reid, Executive Director Philly Counts 2020, Melissa Bird, Executive Director, District Census 2020 and Michael Baskin, an advisor to the Foundation for Civic Leadership, team up with Govlaunch to share strategies for effective census engagement and how this process may be the gateway to establishing robust citizen engagement overall.
Communities invite residents into the budgeting process
Local governments are embracing participatory budgeting to drive more inclusive, transparent, and effective financial decisions.
Citizen Engagement Part 6: Want a better civic experience?
Clay County, FL looks to Granicus for full suite citizen engagement from online services to communications
Clay County, FL