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Citizen Engagement

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Projects (753)Products (35)Stories (45)Discussions (1)
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Ten local government chatbots that are making a difference

The list of local government chatbot names grows by the day, as municipalities and county governments keep finding new ways to utilize this cyber workforce to improve services and reduce costs.

Citizen Engagement+4
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Podcast Ep. 71: Siddy Holloway, London Transport Museum

In this episode, Olivia is joined by Siddy Holloway who is Hidden London Engagement Manager for London Transport Museum and presenter of Secrets of the London Underground. She details how London is sharing its public transit stories and highlighting the topic of mobility.

Citizen Engagement+2
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Detroit shifts the dial on digital inclusion

In our two-part series on digital inclusion, we talk to Detroit's first ever Director of Digital Inclusion, Joshua Edmonds, about the city's data-driven digital inclusion strategy and lessons learned.

Citizen Engagement+4
DM

Detroit, MI

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United States

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Cabarrus County, NC reinvents internal forms using chatbots

The county’s IT department is promoting a human-centered approach to workflows and internal requests. The result is an easy-to-use administrative process that frees up county workers to spend more time serving citizens.

Citizen Engagement+2
CC

Cabarrus County, NC

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United States

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Belfast plants 1 million trees with community help

The Northern Ireland capital is undertaking an ambitious carbon-reduction initiative by putting citizens at the heart of the project.

Citizen Engagement+4
BC

Belfast City Council, GB

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United Kingdom

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Data Insights Part 3: Unlocking your data to fight blight

Albany, NY works across departments to fight blight with data partner Tolemi

Citizen Engagement+4
AN

Albany, NY

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United States

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Data Insights Part 2: End-to-end data management in Tucson

Tucson, AZ leverages Qlik to help with end-to-end data management from analytics to community-facing visualizations

Citizen Engagement+4
TA

Tucson, AZ

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United States

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Innovators of New Zealand: 10 Ways Cities are Driving Change

Local authorities in New Zealand are embracing new ways to modernise their services, streamline their efforts and improve citizens’ lives. Here are 10 stand-out innovation projects across the country.

Citizen Engagement+4
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DC finds partner to engage in more playful engagement

Josh Silver, from the DC Office of Planning and Dr. Benjamin Stokes Founder of the Playful City Lab at American University talk about their collaborative work to bring more playfulness into community engagement and share some examples of their work in action.

Citizen Engagement+2
WD

Washington, DC

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United States

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U.S. Census: A tool for citizen engagement

Innovators Stephanie Reid, Executive Director Philly Counts 2020, Melissa Bird, Executive Director, District Census 2020 and Michael Baskin, an advisor to the Foundation for Civic Leadership, team up with Govlaunch to share strategies for effective census engagement and how this process may be the gateway to establishing robust citizen engagement overall.

Citizen Engagement+4
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Communities invite residents into the budgeting process

Local governments are embracing participatory budgeting to drive more inclusive, transparent, and effective financial decisions.

Citizen Engagement+2
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Citizen Engagement Part 6: Want a better civic experience?

Clay County, FL looks to Granicus for full suite citizen engagement from online services to communications

Citizen Engagement+5
CC

Clay County, FL

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United States

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