Allentown, PA collaborates with Lehigh Valley Health Network on interpreting technology pilot
Allentown, PA Lehigh Valley Health Network Interpreting
Allentown's Health Bureau and EMS teams received seven iPads with video remote interpreting (VRI) software. First responders can access around-the-clock interpreting services from LVHN for languages ranging from ASL to Mandarin. Health Bureau representatives also use the VRI technology during vaccination clinics and other public health events. The pilot improves emergency services to a significant minority of residents who speak languages other than English.
Newsworthy
City Announces Interpreter Pilot Program > AllentownPA.GOV
EMS and the Health Bureau now have access to vital interpreter services allowing staff to better communicate with residents.
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Will offer translation services in Spanish, Arabic, Mandarin, American Sign Language and other world languages
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