Cork County Council, IE improves public services with Service rePublic innovation centre

Cork County Council, IE Service rePublic Innovation Services

This collaboration with the Cork Institute of Technology focuses on improving customer-facing and back-end processes. County departments work with Service rePublic to identify improvements in workflows, form designs, and digital assets. Service rePublic staffers use focus groups, one-on-one interviews, and online surveys to inform service design projects. The centre maintains the Your Council service request website as an example of effective design.

CC

Cork County Council, IE

County council in Southern Region

Ireland