EP

El Paso, TX

Municipality in Texas

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United States

649.1k population • $760.0m budget
Websiteelpasotexas.gov
Projects
7
Products
2
Stories
3

El Paso, TX connects people in need with essential services through the El Paso Helps portal

The new portal directs users to live chats in 10 service areas including food security, housing, and mental health. Support agents determine each person's needs and make referrals to local providers. City departments coordinate with partner organizations like Amistad and United Way on navigating community members through available services. El Paso built the service with Webex and other Cisco tools.

Health & Human Services+2
EP

El Paso, TX

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El Paso, TX Economic Snapshot Dashboard presents state of local economy and quality of life

The city's Economic Development team worked with eIMPACT on the dashboard's development. Dashboard users learn demographic facts about the city including Gross Regional Product and five-year population trends by age. A Workforce Commuter section shows median commute times and commuters by planning region. Additional features include job posting trends, top degree programs, and changes in home value. U.S. Census Bureau and eIMPACT data sources are used for monthly dashboard updates.

Economic Development+2
EP

El Paso, TX

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United States

El Paso, TX increases pothole repairs by 40% using Lean Six Sigma methodology

The City of El Paso's Public Works Department set out to improve their asphalt repair service using Lean Six Sigma methodology. Prior to implementing LSS principles, pothole repair crews conducted repairs based on public service requests. Now, crews are assigned to smaller geographic areas and repairs are scheduled based on a geographic focus.

Public Works+2
EP

El Paso, TX

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El Paso, TX seeks equitable approach to new projects with Economic Activity and Equity Calculator

The city's Capital Improvement Department used historical data to produce this comparative needs map. A Historic Conditions section evaluates how redlined neighborhoods have fared economically since the 1930s. The Current Conditions tab highlights service gaps with filters for fire, parks, library, and senior center facilities. Equity and Economic Conditions tabs use low-to-high needs scales to understand how El Paso can use capital projects to address racial and economic inequities.

Equity+5
EP

El Paso, TX

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El Paso, TX tracks lost dogs and cats for pet owners and shelters with Interactive Pet Finder Map

The city's Animal Services and Information Technology departments collaborated on the map. Pet owners report their lost dogs and cats to 311 and these reports are added to the portal. Shelters throughout El Paso add found pets to the map when completing their intake processes. The Interactive Pet Finder Map includes photos of animals when available along with breed, color, and ID information. El Paso moved toward its no-kill goal and improved the odds for finding lost pets with this map.

Mapping+3
EP

El Paso, TX

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El Paso, TX brings its resiliency plan to life during COVID-19 with Delta Haven homeless center

City officials converted two municipal buildings into an intake and short-term accommodation facility. The Delta Haven accepts all people in need for up to six days of shelter. Public health personnel test residents daily and isolate positive cases. Healthy residents are transferred to long-term accommodations once their six-day stays are complete. El Paso's resiliency plan calls for high-quality housing for all and Delta Haven helped homeless residents toward that goal.

Health & Human Services+4
EP

El Paso, TX

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El Paso, TX collaborates with ParkMobile to improve parking and traffic through Park 915 app

Park 915 allows commuters to find and pay for available on-street, public garage, and private garage spots throughout the city. The app offers real-time vacancy details and advanced reservation options. App users can retrace paths to their cars after events. El Paso previously used Park El Paso and Parkopedia apps for parking payments. The partnership with ParkMobile allows Park 915 users to find parking in other cities without switching apps.

Parking Solutions+2
EP

El Paso, TX

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Verified Projects

El Paso County, TX launched three-year Digital El Paso program to expand broadband access

El Paso County is partnering with the city of El Paso, the El Paso Independent School District, the El Paso Housing Authority, the Federal Reserve Bank of Dallas, and the technical consultant Magellan Advisors to launch a new Digital El Paso program. The three-year program will examine various critical factors related to the expansion of broadband access in the community. The wireless network would bring internet access to underserved citizens, schools, public housing and small businesses.

Intergovernmental Cooperation+3
EP

El Paso County, TX

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EP

El Paso, TX

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United States

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