Grosseto, TOS
Commune in Toscana
Italy
Grosseto, TOS wants to develop a tool for evaluating online opinions of local tourist destinations
The Municipality of Grosseto's Tourism Service is asking external investigators and researchers to help evaluate and improve the tourist development of the area. The objective is to create a tool for the real-time monitoring, surveying, and measuring of digital appeal indexes for tourist destinations. The tool would need to evaluate the opinions expressed by users on the main websites in reference to various services including retail locations, vacation rentals, restaurants, etc.
Grosseto, TOS
Italy
Grosseto, TOS implemented a new mobile app and AI virtual assistant to improve citizen services
The Municipality of Grosseto's Public Relations Office implemented two new digital functions to improve the relationship and communication between residents and the administration. The first IT tool is a mobile app that centralizes reports towards a single channel. The second IT tool is a virtual assistant equipped with artificial intelligence that is available 24 hours a day, 7 days week to guide residents through online procedures and help to solve problems.
Grosseto, TOS
Italy