Lethbridge, AB approves Digital Customer Experience Program for future-proof IT infrastructure

Lethbridge, AB Digital Customer Experience Program

In Progress

Lethbridge officials approved the DiCE Program in part because the city's website won't be supported after 2023. An 18-month development process will yield a website with increased functionality shaped by community feedback. Improved e-commerce tools within this website broaden bill and fee payment options. The DiCE Program includes an engagement platform that hosts project proposals, surveys, and community forums.

IT Engagement Platforms Payment Processing Commerce Digital Services Website

Lethbridge, AB

City in Alberta

Canada

Newsworthy

Council supports digital improvement project for City’s online services

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