Malmö, SE streamlines city and national services with State Service Center pilot

Malmö, SE State Service Center Pilot City National

Municipal officials approved a consolidated service pilot at its Rosengård office in 2020. Residents visited one location for local and national services rather than completing multiple trips. Available services ranged from preschool registrations to social insurance questions. A municipal counselor and a State Service Center official coordinated complementary services depending on the visitor's needs. Malmö later approved a permanent version of the pilot with a second location in Värnhem.

MS

Malmö, SE

Municipality in Sweden

Sweden