Sundsvall, SE deployed a robot named Karolina to automatically process school transport applications

Sundsvall, SE robot automation school transport applications

The Municipality of Sundsvall deployed a robot named Karolina to process school transport applications. This robotic process automation solution replaced the previous paper-based system which consisted of 10 binders crammed with forms for each academic year. Karolina automatically processes the applications online, double-checks all of the information, provides travel route suggestions, and compiles everything into a protocol for administrative approval.

SS

Sundsvall, SE

Municipality in Sweden

Sweden